Terms & Conditions

Welcome to TALLY EMPIRE SDN. BHD. 202401013449 (1559299-T).

These Terms & Conditions (“Terms”) govern your access to and use of our website and your purchase of products from our online store. By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

Please read them carefully before making a purchase.

1. General

These Terms apply to all visitors, customers, and users of our website.

  • We reserve the right to update, modify, or replace these Terms at any time.
  • Any changes will be posted on this page and will take effect upon publication.
  • Your continued use of our website after changes have been posted constitutes your acceptance of the updated Terms.
  • You are responsible for reviewing this page periodically for any changes.

2. Product Information & Availability

We make every reasonable effort to ensure that the product information displayed on our website is accurate and up to date.

However:

  • Product availability is subject to change without prior notice.
  • Product descriptions, specifications, images, and other information may contain minor variations.
  • Actual product colors may differ slightly due to lighting, photography, manufacturing variations, or individual screen settings.
  • We reserve the right to correct any errors or inaccuracies in product information when identified.

3. Orders & Order Confirmation

When placing an order with us, you agree to provide accurate, complete, and current information.

  • All orders are subject to product availability and payment verification.
  • An order will only be processed after successful payment confirmation.
  • We reserve the right to accept, refuse, or cancel any order at our discretion.
  • If an order is cancelled after payment has been received, an eligible refund will be arranged through the applicable payment method.
  • We may cancel an order where there are issues involving stock availability, payment verification, incorrect information, pricing errors, or suspected fraudulent activity.

4. Pricing & Payment

All prices displayed on our website are stated in Malaysian Ringgit (RM) unless otherwise indicated.

  • Prices are subject to change without prior notice.
  • Applicable taxes or charges will be displayed where relevant.
  • We accept payments through secure third-party payment providers, which may include FPX, credit/debit cards, and supported e-wallets.
  • Payment must be successfully completed before an order can be processed.
  • We are not responsible for additional charges imposed by your bank, card issuer, payment provider, or financial institution.

5. Shipping & Delivery

We currently provide delivery services within Malaysia.

Delivery times may vary depending on:

  • Delivery location
  • Courier service
  • Product availability
  • Public holidays
  • Peak periods
  • Weather conditions
  • Other circumstances beyond our reasonable control

While we will make reasonable efforts to ensure your order is delivered on time, we are not responsible for delays caused by third-party courier providers or circumstances beyond our control.

For more information, please refer to our Shipping Policy.

6. Returns, Refunds, Exchanges & Cancellations

We understand that customers may occasionally need to return, exchange, or cancel an order.

All return, refund, exchange, and cancellation requests must comply with our respective policies.

Please ensure that:

  • Products are returned within the applicable timeframe.
  • Products are unused and in their original condition where required.
  • Original packaging, accessories, tags, or other relevant items are included where applicable.
  • Proof of purchase or order information is provided when requested.

We reserve the right to reject a return or exchange request that does not meet the applicable policy requirements.

Please refer to our:

  • Return & Refund Policy
  • Exchange Policy
  • Cancellation Policy

for complete details.

7. Limitation of Liability

To the fullest extent permitted by applicable law, TALLY EMPIRE SDN. BHD. shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from:

  • The use or inability to use our website.
  • The use or misuse of our products.
  • Delivery delays caused by third-party service providers.
  • Website interruptions or technical issues.
  • Circumstances beyond our reasonable control.

Where liability cannot be excluded under applicable law, our liability will be limited to the extent permitted by law.

8. Intellectual Property

All content displayed on this website, including but not limited to:

  • Company logos and branding
  • Product images
  • Product descriptions
  • Text and written content
  • Graphics and designs
  • Website layout and materials

is the property of TALLY EMPIRE SDN BHD, its licensors, or relevant content suppliers and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use any content from our website without our prior written permission.

9. Prohibited Use

You agree not to use our website for any unlawful, fraudulent, or unauthorized purpose.

You must not:

  • Provide false or misleading information.
  • Attempt to gain unauthorized access to our website or systems.
  • Interfere with the security or functionality of the website.
  • Upload or transmit malicious software or harmful code.
  • Copy or misuse website content without authorization.
  • Engage in activities that may damage or disrupt our website or services.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any dispute, claim, or matter arising from or relating to these Terms, your use of our website, or any transaction with us shall be subject to the jurisdiction of the courts of Malaysia.

11. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any updated version will be published on this page. Your continued use of our website after the updated Terms have been posted indicates your acceptance of the revised Terms.

We recommend checking this page periodically for the latest version.

12. Contact Us

If you have any questions, concerns, or enquiries regarding these Terms & Conditions, please feel free to contact us.

TALLY EMPIRE SDN. BHD.
📧 Email: tallyempire@outlook.com
📞 Phone: 011-5788 3318

Thank you for choosing TALLY EMPIRE SDN. BHD.